Privacy Policy

At Coolman AI, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or enroll in our courses.

1. Information We Collect

We may collect the following types of information during registration or course participation:

Student Information: Name, class/grade, school name (optional).

Parent/Guardian Information: Name, email address, phone number.

Usage Data: Log data, device information, IP address, browser type, access times.

Communication Data: Email or WhatsApp correspondence, feedback, and inquiries.

2. How We Use Your Information

Your data is used strictly for the following purposes:

To process registrations and deliver course content.

To communicate schedules, updates, and relevant information.

To improve our platform, teaching quality, and user experience.

To provide customer support or handle refund requests (as per our Terms and Conditions).

To send newsletters or promotional messages (only if you’ve opted in).

 

3. Data Protection and Security

We use industry-standard security practices to ensure your data is protected. These include:

Secure cloud storage

Restricted access to personal data

Regular system updates and monitoring

We do not sell, rent, or share your personal data with third parties, except when legally required or to comply with law enforcement.

4. Third-Party Services

We may use trusted third-party services (like Zoom, Google Meet, or payment gateways) to deliver our services. These platforms have their own privacy policies, and we recommend reviewing them before use.

5. Parental Consent

Since our services are directed at children under 18, we require that a parent or guardian provide consent and handle the registration. Any data collected from minors is used strictly for educational and support purposes.

6. Cookies and Tracking

We may use cookies to enhance user experience and monitor website performance. You can choose to disable cookies in your browser settings.

7. Your Rights

You have the right to:

Access the information we hold about you.

Request corrections or deletions.

Opt out of non-essential communications at any time.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.